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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kandice Evermon

September 21, 2023

5  out of  5 rating by Kandice Evermon
"Great people, I am terrible with communication especially during “office hours” so I usually just text them, all hours of the day/night/weekend haha, and they are very prompt and never make me feel like a bother. I truly appreciate the service they provide."

Melinda Chiao

September 20, 2023

5  out of  5 rating by Melinda Chiao
"I needed to renew my license after moving to WA and I found Wendi to be readily available to provide a quote and get me set up the same day! She sent my request to another agent, Chelsea, who made sure that the quote provided included any eligible discounts not automatically added by the system and made the process easy and fast. All communicationd worked with my schedule (mostly email, one short phone call) and I would recommend her office to anyone that needs a reliable and affordable option for auto insurance."

Marcus Helm

September 18, 2023

5  out of  5 rating by Marcus Helm
"I just recently became a client and was happy to receive assistance from Brendan. He provided quick responses that were clear and easy to understand. He also patiently explained the different policies using multiple medias (paper and verbal) which made understanding everything much easier. Very happy with the service and experience here!"

maya mcoullough

August 23, 2023

5  out of  5 rating by maya mcoullough
"Amazing service by Chelsie!! Gave us the best deal in town!. Professional, quick, and pleasant."

P Kenny

August 2, 2023

5  out of  5 rating by P Kenny
"We are so happy with the service received from this insurance agency!"

Kelly Canty

June 22, 2023

5  out of  5 rating by Kelly Canty
"She was great in her knowledge of what I needed. Also being able to get a better rate on home insurance was a bonus."

Chenelle Tyack

June 12, 2023

5  out of  5 rating by Chenelle Tyack
"Chelsea was most helpful, patient, and kind. She explained everything clearly and helped me better understand my car insurance coverage. Thank you for your fantastic customer service!"

Jessica Pate

June 1, 2023

5  out of  5 rating by Jessica Pate
"This office is filled with wonderfully helpful people. Brendan and Erica are quick to respond and to jump in with solutions. I can’t say the same for claims, so I would recommend talking to claims through your agent to get clear and timely communication if you ever have an issue."


May 31, 2023

5  out of  5 rating by ROCIO ARECHIGA
"Wendy's professionalism is incomparable, I have been with her for more than 20 years, she is always attentive to my needs, I recommend that you move to her office, you will not regret it!"

Janette Dahl

May 31, 2023

5  out of  5 rating by Janette Dahl
"I just switched my insurance after over 30 years with another company. This was the best move I've made!!! Not only am I saving a LOT of money, but my new adjuster is extremely responsive and has been there every step of the way. I feel great with this change and would highly recommend this company and adjuster."

Ashley Olson

May 19, 2023

5  out of  5 rating by Ashley Olson
"I worked for Wendis office and am insured there! You won't find a kinder, more knowledgeable office than with Wendi, Chelsea and Zach! They can help you with all your needs but especially your life insurance. The service you'll receive is top notch."

Erica Welbourne

May 17, 2023

5  out of  5 rating by Erica Welbourne
"Everyone I have worked with at State Farm has always been very prompt in their responses to me, as well as extremely friendly and professional. All communications are very clear and easy to understand. I know that any time I reach out things are just going to be taken care of, I never have to worry."


May 12, 2023

5  out of  5 rating by Jason
"I have had the pleasure of being a client of Wendi Valles Shoreline for the past months, and I must say that the level of service and support I received was truly outstanding. From the moment I reached out with my questions, Wendi Valles Shoreline promptly and efficiently replied, providing me with all the information I needed. Their attentiveness and willingness to assist went above and beyond my expectations. They demonstrated a genuine commitment to customer satisfaction, and their helpfulness throughout the entire process was truly commendable"

James Wilson

May 12, 2023

5  out of  5 rating by James Wilson
"I want to say when I was shopping around for certain insurance Erica Nixon was very knowledgeable about her product and I told her when I was ready to move forward I would give her a call. It is really hard to find good workers but I think you found yourself a keeper. Good job Erica and thank you"

Jame rece

May 11, 2023

5  out of  5 rating by Jame rece
"Very great and helpful"

Brenna McGrady

May 8, 2023

5  out of  5 rating by Brenna McGrady
"Ashley was extremely helpful! She is friendly, professional and informative."

Jessie Hoyle

May 8, 2023

5  out of  5 rating by Jessie Hoyle
"Ashley always provides consistent, informative, and friendly service! I was able to get better coverage at a lower price. Highly recommend!"

Lily Banfield

May 8, 2023

5  out of  5 rating by Lily Banfield
"Amazing customer service! Thank you Chelsea!!"

Lynda Little

May 5, 2023

5  out of  5 rating by Lynda Little
"Calling around checking insurance rates is something I hate doing but this time I was fortunate enough to call this office. I spoke with Erica and she turned a dreaded chore into a pleasant experience. Highly recommend this office and ask for Erica."

Shayla Nelson

May 5, 2023

5  out of  5 rating by Shayla Nelson
"Erica Nixon has been the best help with changing policies and answering any questions I may have! Love the quick responses!"

Keenan Roehm

May 5, 2023

5  out of  5 rating by Keenan Roehm
"The service I received from Chelsea was exceptional. Lowered my rates for my life insurance and for my car. My needs were met and I was very satisfied. If I could give more than 5 stars I would. If you are thinking about trying any other agency other than Wendi Valles agency you’re making a mistake. 10/10."

Marjie Maier

May 5, 2023

5  out of  5 rating by Marjie Maier
"The friendliest and most helpful ladies!"

Megan Canonica

May 5, 2023

5  out of  5 rating by Megan Canonica
"Chelsea set up my life insurance policy. She was very informative and helpful. The process was smooth and I felt like I got the best deal available for my budget."

Glenn Fleishman

May 4, 2023

5  out of  5 rating by Glenn Fleishman
"Wendi took over as the agent when our long-term State Farm person retired, who ran a great office and always provided personal care, a hard act to follow. Wendi has stepped up to that challenge. She’s offered a great transition for us over the last few years. We have business, home, and car needs, and sometimes those change abruptly. She's always ready with updated information customized to what we want. We recently had to do a lot of monkeying around with personal property insurance for musical instruments and a new e-bike, and she was unflagging in her helpfulness. I'd highly recommend working with her—and that comes after 20+ years of working with a previous great agent!"

Cynthia Davis

May 4, 2023

5  out of  5 rating by Cynthia Davis
"Generally I am not a fan of insurance companies, but the people at this State Farm office are phenomenal. They are very responsive and helpful with all facets of insurance, from renters insurance to bundling of products and assistance with a wind storm claim. I highly recommend them as kind, consummate professionals that work hard to get you really good coverage at a reasonable cost."