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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of India Reed

India Reed

October 10, 2025

5  out of  5
rating by India Reed
"Working with Brendan Helm has been a great experience for my family! He is clear, communicative and always willing to help. He is always willing to go above and beyond to figure out a solution to our questions. He’s been great and I would 10/10 recommend."
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Jeremiah Rizk

October 10, 2025

5  out of  5
rating by Jeremiah Rizk
"I can’t recommend this agency enough. Zach helped me switch to this office.. it was quick and easy!"
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Sean Bulkley

October 10, 2025

5  out of  5
rating by Sean Bulkley
"Brendan has been very helpful and easy to work with. A+ agent. Gold star from me. Two thumbs up. Super duper."
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Amber Maurina

September 24, 2025

5  out of  5
rating by Amber Maurina
"I’ve been with Wendi’s office for several years now and she and her team just continue to provide great service. Brendan helped me recently with two claim items that I thought I was just out of luck with. But he was thorough and timely and so kind and helped close the loop in both! Thank you!"
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Jeff K

September 12, 2025

5  out of  5
rating by Jeff K
"The agent walked through all the options available and helped choose the right one for me."
We responded:
"Thanks for the great review, Jeff! We appreciate your business!"
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Daniel Oh

September 9, 2025

5  out of  5
rating by Daniel Oh
"You guy were really nice thank you!"
We responded:
"We think you're nice, too :)"
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Sandra Williams

September 8, 2025

5  out of  5
rating by Sandra Williams
"I have been very happy since I switched to State Farm in Edmonds. They are very friendly and helpful. The prices are more reasonable than my past insurance policies."
We responded:
"Thank you for the great review, Sandra!"
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Holly Tartar

September 8, 2025

5  out of  5
rating by Holly Tartar
"Very friendly and knowledgeable."
We responded:
"Thanks for taking time to leave us a review, Holly!"
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Keith D

August 27, 2025

5  out of  5
rating by Keith D
"😤ACV still not accurate after 3 attempts with Adjuster William Everson. We’re still getting shorted at least $2,000. Never take 1st offer or 2nd offer using WACKY CCC math with 9 out of 12 unrealistic unrelated Vehicle COMPS😡 This State Farm agent on many levels is a GOOD NEIGHBOR. Nobody wants to file INSURANCE CLAIMS and deal with all that hassle. In fact it had been 22 years since WE needed her HELP. Wendi and her staff, Brendan, were instrumental in making this whole CLAIMS PROCESS better."
We responded:
"Hi Keith! We are sorry you had a claim and we know it can be inconvenient. Thank you for working with us and for leaving such a kind review. We appreciate you!"
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Sammy Calabrese

August 26, 2025

5  out of  5
rating by Sammy Calabrese
"Very helpful and patient with the questions and process. They handle all the leg work for you and ask very little of your time . The pricing is as competitive as it gets with a top of the line insurance company"
We responded:
"Thanks for the great review, Sammy! We appreciate your business and are excited to be working with you!"
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win nyunt

August 15, 2025

5  out of  5
rating by win nyunt
"Good price I saved a lot."
We responded:
"Thanks, Win! Your kind review means alot!"
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A Rob

August 15, 2025

5  out of  5
rating by A Rob
"Chelsea was so helpful. She was personal and helped me with my auto insurance. I appreciate her help. Hopefully, if I need help again, I will get to talk to her. Thanks!"
We responded:
"Chelsea's the greatest! Call us anytime, and she'll be happy to help!"
Profile photo of Q

Q

July 30, 2025

5  out of  5
rating by Q
"Was looking to bundle home and auto insurance. The information and communication was clear and concise. The quote was great. Very happy overall"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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George Watts

July 23, 2025

1  out of  5
rating by George Watts
"Unfortunately I’m updating my review due to constant rate hikes. Seems like it’s happening every six months Update: I called to cancel my insurance on July 8th. Brendan the representative only cancelled one of my vehicles and proceeded to charge me again the following month. When I called in to get an explanation, I was threatened that my policy wouldn’t get cancelled if I didn’t verify my email? Horrible customer service! Now they refuse to return my calls. Shame on this branch."
We responded:
"Hi George, I'm sorry you're disappointed in our service. Of course, I am not allowed to discuss your individual account details publicly, but I will say, because you are entirely aware, that you were in fact not charged any money after you called to cancel your policies. I wish you all the best with your new insurance carrier."
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Nita Hansen

July 17, 2025

5  out of  5
rating by Nita Hansen
"Very friendly and helpful and I could understand Cassie! This is hard to find lately as usually I can't understand because of dialect or the people talk too fast. Thank you."
We responded:
"Thank you so much for your kind review! We are so happy to be working with you!"
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Steve Tuggle

July 15, 2025

5  out of  5
rating by Steve Tuggle
"Cassdandra has been Vey helpful n Great to Work with. Steve"
We responded:
"Hi Steve! Thank you so much for the great review! We think you're great to work with, too!!"
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Cobi Konadu

July 1, 2025

5  out of  5
rating by Cobi Konadu
"I’ve had a great experience with State Farm, and Brendan has been a wonderful point of contact throughout. He’s always timely, informative, and genuinely helpful—such a pleasure to work with. The entire support team has been fantastic, and I really appreciate how easy and intuitive their technology is to use. Highly recommend working with them if you’re looking for reliable service and excellent support!"
We responded:
"Hi Cobi! Thank you for the awesome review! We appreciate you!!"
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Alina Labizon

June 26, 2025

5  out of  5
rating by Alina Labizon
"I was working with Chelsea from this State Farm agency. She was so professional and attentive to all of our needs. She was absolutely fantastic when it comes to responding to my calls and emails. Getting the homeowners and auto insurance policies in place was a breeze with Chelsea. Incredible professional service!"
We responded:
"Hi Alina! Thank you for the great review! We're so happy we were able to help with auto and home insurance! Thanks for choosing our office!"
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Windy Panzo

June 21, 2025

5  out of  5
rating by Windy Panzo
"So helpful I absolutely love my State Farm agent Chelsea Roehm. She was very helpful and helped me with everything I needed took me through step-by-step and how to get my classic car insurance. It’s a wonderful experience. I would recommend this company. Five stars"
We responded:
"Thanks for the review, Windy! We love you, too!"
Profile photo of Kanita Amorasin

Kanita Amorasin

June 9, 2025

5  out of  5
rating by Kanita Amorasin
"Thank you Brendan for your superior customer service! I am super grateful for your help. You made our interaction very smooth, comfortable, nice, and efficient! I am so appreciative of your kindness and willingness to help me in both of my situations. thank you - Kanita Amorasin"
We responded:
"Thank you so much for taking the time to leave a review! We appreciate your business!"
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Dylan Newman

May 19, 2025

5  out of  5
rating by Dylan Newman
"Brendan was incredibly helpful—quick, knowledgeable, and efficient."
We responded:
"Thanks for the great review, Dylan! We appreciate you!"
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Ann Michel

April 11, 2025

5  out of  5
rating by Ann Michel
"Wendi and her team are wonderful. She helped me find new insurance for home and car. State Farm offers something I could not find at Amica or others: a Personal Item insurance (claims don't create a black mark in your home insurance!!) with low deductible. AND Wendi and her staff always come volunteer at our Echo Lake Park work parties and are just wonderful people. Thanks Wendi!"
We responded:
"Thank you so much for the review, Ann! So glad we could help with your insurance, and we're excited to see you at the next Echo Lake Park work party! We love our little lake and all the birds and critters that call it home!"
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Dora van der Giessen

April 9, 2025

5  out of  5
rating by Dora van der Giessen
"I got to know Wendi when she was working in someone else's office. I don't think I ever met the other person but Wendi was there handling everything and doing a great job at it. I was disappointed when I heard she had left that office but not at all surprised when I found out she had opened her own office! When the other office closed (retirement?) my account was switched to some other agent I knew nothing about so I put in an agent change request to be switched to Wendi's agency. Insurance is expensive with any company but it's great having an agent who is available, responds, and gives suggestions. Most recently Wendi helped us through an issue where SF said we needed to replace our only 12 year old roof or lose our homeowners coverage. With the help of Wendi and our original roofer ( thanks Addicott Roofing!) we have been able to retain our insurance without having to replace the roof. Thank you!"
We responded:
"I so appreciate the review, Dora, and I'm happy I get to work with you again!"
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Melinda Frye

April 8, 2025

5  out of  5
rating by Melinda Frye
"So, so appreciative of Wendi (and Brendan)! Honestly, in this day and age, to find people so responsive, informative, professional and kind is a rarity. Wendi is so quick with answers - to a multitude of questions... I couldn't be more grateful."
We responded:
"Thank you, Melinda! I love being your agent!!"
Profile photo of Lynne Cap

Lynne Cap

April 1, 2025

5  out of  5
rating by Lynne Cap
"Very helpful and professional agent. Brendan answered all of our questions as we are moving from out of state. They are making our insurance search very easy and painless. Thank you! Update-- We are happy to have this State Farm office as our insurance representative. We finally got to meet the wonderful people behind the phone calls. They are very kind and compassionate and really take the time to go through the paperwork, explaining and answering questions along the way. We have recently been communicating with Chelsea who is a true professional and goes above and beyond to help. She is a joy to work with. In fact Wendi and all of her crew are just awesome. They are efficient and get the job done. Thank you for always being available and willing to help! Update---2025 We had some questions about our auto insurance and spoke with Zach, who was absolutely great to speak with. He is kind, knowledgeable, listens to concerns, transparent, and gets the job done. Every time we call or visit this office, we are treated like we are the only client. Wendi has a top notch team in her office and Zach is no exception. We are grateful for this agency and totally recommend them to anyone needing insurance for auto, home, Apt., etc."
We responded:
"So great to hear! Thanks so much for the kind words!"